Thank you for your email and please accept my apologies for the hot water outage that you have had to suffer yet again.
Just to confirm that I have been to the boiler house at 6.45 this morning and can confirm to you that a faulty switch spur caused the hw system to shut down. The spur has now been replaced and whereby the 2 x communal heating engineers on site assured me that the hw temperatures are slowly returning to meet the demand from the estate.
They will remain monitoring the service throughout the day.
Again apologies and thank you for taking the time in writing to me on this matter.
Contract Manager (Mechanical)