Camden Council has informed us that you can no longer report communal repairs online. They decided to make it even harder for all resident across the borough to report anything. Everybody now must call the main switchboard number 0207 794 4444 for any problems with communal lights, heating, hot water, communal doors, etc. Please have in mind that on the leaseholders’ resident account there is NOT a single option for reporting anything.
Camden Council’s online form for reporting repairs is not working again even after the reassurances of Scot Reid – Head of Property Customer Services and Engagement. Web chat is offline because of the weekend and the telephone switchboard for ALL Camden services is out of reach.
You can now report emergency and essential repairs through webchat. The new repairs webchat is quick and convenient, saving you time when booking a repair.
Recently, Veolia are leaving the gates and doors on the estate unlocked. Fortunately, there is an out of hours caretaker’s service which we can call. So if the gates or doors are left open then residents can call the council on 020 7974 4444 and ask for a caretaker to come and lock the gates.